Air India Passengers Remain Calm as Cabin Ceiling Leaks

Amritsar, India – A rare incident occurred on an Air India AI169 flight from London Gatwick Airport to Amritsar, India, on November 24, 2023. The ceiling of the Boeing 787 Dreamliner plane leaked and water poured into the cabin.

The incident was recorded in a video uploaded by one of the passengers to social media. The video shows water dripping heavily on one side of the plane’s cabin, soaking some passenger seats. Some debris was also seen scattered in some corners of the video.

Meanwhile, some passengers on the affected side of the cabin appeared relaxed and continued to sleep peacefully. This has sparked a variety of reactions from netizens, ranging from surprise to ridicule.

  • Cause of the Leak

Air India has provided an explanation for the incident. They say the leak was caused by condensation adjustment inside the cabin.

According to Air India, condensation is a natural phenomenon that occurs when humid air is cooled. Condensation can cause water to drip from a cold surface, such as the ceiling of an airplane cabin.

Air India says the incident was a rare occurrence and did not affect flight safety. The plane continued the flight and landed safely in Amritsar.

  • Netizen Reactions

The incident sparked a variety of reactions from netizens, ranging from surprise to ridicule. Some netizens were surprised that the passengers in the cabin remained calm and did not panic even though the plane’s roof was leaking.

“What’s wrong with being relaxed even if there’s a leak,” wrote one netizen on Twitter.

“What else can I do, what else can I do if I panic,” wrote another netizen.

Some netizens also criticized Air India for being considered not serious in handling the incident. They believe that Air India should be more responsive in providing explanations and compensation to affected passengers.

“Air  India is like that, a leak is like a common thing,” wrote one netizen.

“Air India must be more responsive in handling this incident,” wrote another netizen.

The incident of the leaking ceiling of the Air India plane cabin is a rare occurrence that can generate various reactions from the public. Air India has provided an explanation for the incident, but there are still some things that need to be improved, such as Air India’s responsiveness in handling incidents.